Introduction

The purpose of this FAQ is to provide a public resource with answers to frequently occurring questions from our investors on topics relating to Facebook’s environmental, social and governance practices. We expect to update this page, including the links on this page, periodically and any changes made will not be noted.

This page, including the links on this page, contain forward-looking statements. These forward-looking statements are subject to a number of risks, uncertainties and assumptions, including those described in the section entitled "Risk Factors" in our most recent Quarterly Report on Form 10-Q or Annual Report on Form 10-K filed with the Securities and Exchange Commission. In light of these risks, uncertainties and assumptions, the future events and trends discussed on this page may not occur and actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements.

Data and Privacy

What is Facebook doing to protect people’s privacy?

We are committed to honoring people’s privacy choices and protecting their information.

As people connect and share more online, helping them manage their privacy and protect their information is more important than ever. Our bottom line is getting this right for people. That’s why we build tools that give people control over their privacy and help keep their information secure. We also partner to improve security standards across the industry.

For example, we have updated our Privacy Checkup tool to guide people through some of their most important privacy choices on Facebook. We also created an Off-Facebook Activity tool, which is available to people on Facebook around the world, for people to see a summary of the information businesses share with us and disconnect it from their account if they want to.

We have designed a governance framework to foster accountability for privacy at every level of our company and are committed to continuous improvement. We have a cross-functional group of organizations across the company who provide engineering, legal, policy, compliance, and product expertise that enable the design and implementation of our privacy program.

We work to drive continuous privacy learning and education for employees, including through new hire and annual privacy trainings, providing regular communications and privacy content, and offering other dynamic resources and privacy-focused events. We also build privacy into our decision-making processes and strive to design products and features with privacy in mind. The accountability processes, safeguards and technical mechanisms that we have built help ensure that new products and features embed privacy by design.

For more information, please see here. You can also review the latest Data and Privacy updates on the Privacy Matters page.

How does Facebook protect people’s information when sharing data with 3rd party developers?

We have improved how we evaluate and set policies for developers that build on our platforms.

Actions we have taken include: removing a number of technical data access tools (APIs); growing our teams dedicated to investigating and enforcing against terms and platform policy violations; and, refining our rules to more strictly control developer access to people’s data.

We have also introduced Data Use Checkup, an annual process for developers to ensure their API access and data use comply with the Facebook Platform Policy.

For additional information, please see here.

What is Facebook doing to promote data portability?

At Facebook, we believe that part of having a free and open internet means that people should be able to share their data with the apps or services they like most. We believe that if you share data with one service, you should be able to move it to another. That’s why we support the principle of data portability. More information about our approach and work can be found in the Newsroom.

Diversity and Inclusion

Does Facebook have pay equity across gender and race?

Since 2016, Facebook has shared publicly the results of our gender pay equity analysis. In 2020, we announced that our analyses confirm that we continue to have pay equity across gender globally and race in the U.S. for people in similar jobs, accounting for factors such as location, role and level.

What is Facebook’s commitment to having a diverse workforce?

Diversity and inclusion are core to our work at Facebook. We work to build a diverse and inclusive workplace where we can leverage our collective cognitive diversity to build the best products and support the global community we serve. While we have made progress, we still have more work to do.

We publish our global gender diversity and U.S. ethnic diversity workforce data annually in our Diversity Report. We have also announced goals to have 50% of our workforce made up of underrepresented populations by 2024, and to increase the representation of people of color in leadership positions in the United States, including Black leadership, by 30% from 2020 to 2025. Like many business goals, these are stretch goals whose achievement, while uncertain, drive and inspire us to make progress. We will also continue our ongoing efforts to increase the representation of women in leadership.

We work to support our goals of diversifying our workforce through recruiting, retention, people development, and inclusion. We employ our Diverse Slate Approach in our global recruitment efforts, which ensures that teams and hiring managers have the opportunity to consider qualified people from underrepresented groups for open roles.

We also continue to provide diversity and inclusion training for our recruiting team and develop inclusive internship programs.

For more information on representation by gender and ethnicity at Facebook, please review our latest Diversity Report, the accompanying Newsroom post, and Facebook’s Diversity website.

Governance and Board of Directors

What is Facebook’s approach to corporate governance?

We are committed to sound corporate governance practices and encouraging effective policy and decision making at both the board of directors and management level.

We publish our governance documents on the IR website. These documents include our certificate of incorporation, bylaws, board committee charters, corporate governance guidelines, code of conduct, stock ownership guidelines, and approach to tax policy.

Our corporate governance guidelines serve as a framework to assist our board of directors in the exercise of its governance responsibilities, and address board and committee composition, responsibilities, and compensation, among other matters.

Who are the members of Facebook’s Board of Directors? Who is Facebook’s Lead Independent Director?

Information on Facebook’s Board of Directors can be found on Facebook’s investor relations website.

What are the responsibilities of the Lead Independent Director?

Information on the responsibilities of the Lead Independent Director can be found in Facebook’s Corporate Governance Guidelines.

How is Facebook’s Board of Directors structured to carry out its various responsibilities?

Facebook’s Board of Directors currently has three standing committees: Audit & Risk Oversight; Compensation, Nominating & Governance; and Privacy.

The members of each committee can be found on Facebook’s Investor Relations website.

Information on the responsibilities and practices of each committee can be found in the committee charters on Facebook’s Investor Relations website.

What is Facebook’s commitment to having a diverse Board of Directors?

We are proud that a majority of our directors are diverse in terms of gender, ethnicity, and LGBTQ status.

As stated in Facebook’s Corporate Governance Guidelines, Facebook is committed to a policy of inclusiveness and to pursuing diversity in terms of background and perspective. As such, when evaluating candidates for nomination as new directors, the Compensation, Nominating & Governance Committee of Facebook’s Board of Directors shall:

  • consider candidates with diverse backgrounds in terms of knowledge, experience, skills, and other characteristics; and
  • ensure that the initial list of candidates from which new director nominees are chosen by the Board includes (but need not be limited to) candidates with a diversity of race, ethnicity and gender (and any third-party consultant requested to furnish an initial list will be asked to include such candidates).

Information on Facebook’s Board of Directors can be found on Facebook’s Investor Relations website.

How does the Board of Directors monitor the company’s progress on ESG issues?

Our board of directors, its committees, and our management provide oversight around our efforts in many ESG areas. Our Audit & Risk Oversight Committee oversees our major risk exposures in the areas of environmental sustainability, social responsibility, and cybersecurity, among others. Our Privacy Committee oversees our privacy program and risk exposures related to privacy and data use. Our Compensation, Nominating & Governance Committee oversees governance matters and risk exposures related to executive compensation.

People Practices

What benefits does Facebook make available to its employees?

At Facebook, we help care for our people so they can focus on our mission of bringing the world closer together. Through Life@ Facebook, our holistic approach to benefits, we make sure our people and their loved ones have the resources they need to thrive. We offer a wide range of benefits in areas including health, family, finance, community and time away.

We extend employer-subsidized medical coverage to any employee (regular, short-term or intern) regularly scheduled to work at least 20 hours per week.

Prospective employees have the opportunity to review our offerings here and have access to our medical comparison charts during the interview process.

What is Facebook’s Harassment Policy for employees?

At Facebook, we believe it's essential to provide all employees with a respectful and safe working environment. As a result, we don't tolerate harassment or any mistreatment of employees in the workplace or work-related situations. More detail on Facebook’s Harassment Policy can be accessed here.

You can also read about Facebook’s approach to harassment in our Code of Conduct.

How does Facebook support content reviewers?

The work we do to connect people around the world is greatly aided by the talented and dedicated people who review Facebook content against our Community Standards. The majority of those who do this work are employed by vendor partners as part of our global network.

Facebook understands that content review is essential but can be a challenging job that sometimes involves looking at objectionable content. That’s why we ensure all reviewers employed by our partners have access to well-being and resiliency resources including on-site support with trained practitioners, an on-call service, and healthcare benefits from the first day of their engagement at Facebook.

More information about our commitment to support these workers can be found at:

Community Safety and Support

Where can I find Facebook’s policies for what is and is not allowed on its platforms?

Please see Facebook’s Community Standards.

How successful is Facebook at enforcing its Community Standards?

Facebook publishes quarterly Community Standards Enforcement Reports which provide information about the company’s enforcement actions across a number of categories such as violence, nudity and hate speech. In this report, we disclose the prevalence of several types of violating content on Facebook and Instagram, the amount of this content we took action on, the amount of content we found proactively before people reported it, the amount of content we actioned that people appealed, and the amount of content we restored after removing it.

Additional information on Facebook’s enforcement of its community standards can be found here.

What is Facebook doing to be transparent about its community standards enforcement?

Facebook publicly reports metrics on how well we enforce our community standards in quarterly Community Standards Enforcement reports. We believe that measuring and reporting these numbers on a regular basis is important. It lets others see how we’re doing and hold us accountable – and it helps us measure progress and spot places where we can do better.

We work to ensure that the information we share is useful and accurate. To this end, in 2019, we worked with international experts in measurement, statistics, law, economics and governance to provide an independent, public assessment of whether the metrics we share in the enforcement report provide accurate and useful measures of Facebook’s content moderation challenges and our work to address them. They broadly agreed that we are looking at the right metrics and provided some recommendations for improvement, including launching appeals reporting. You can read the full report here.

Facebook has also committed to a third party audit of our content moderation systems, including the accuracy of our Community Standards Enforcement Reports.

How does Facebook keep people safe in an encrypted environment?

Keeping people safe is one of our biggest priorities at Facebook and we are proud to be an industry leader in this area. Our commitment to encryption is a continuation of our commitment to user safety, as encryption helps keep people safe from hackers and criminals. This is critical as more of our information moves online. Our approach has three key elements: prevention, detection and response:

  • Prevention: We are particularly focused on prevention because we believe it is much better to stop harmful activity before it happens.
  • Detection: We are designing ways to catch those who, despite our best prevention efforts, violate our policies or use our tools to cause harm.
  • Response: We use our learnings from our prevention and detection work to continually respond to the evolving threat. We are also investing in encouraging more user reporting so that we can leverage those reports to protect users.

More information on our approach and work can be found in the following resources:

What is Facebook doing to help keep minors safe on its platforms?

Our policies help protect against child exploitation and content or behavior on our platform that puts the safety of children at risk. We use sophisticated technology and behavioral signals not only to prevent, detect and remove images and videos that exploit children, but also to detect and prevent grooming, or potentially inappropriate interactions between a minor and an adult. See the following resources for more information on our efforts here:

What is Facebook doing to combat bullying on its platforms?

As noted in Facebook’s Community Standards, we do not tolerate bullying and harassment on our services. We work to proactively stop bullying before it happens, and in cases when we are not able to prevent it, we provide tools to help people control their experience. Please see the following resources for more information on our efforts:

What is Facebook doing to combat terrorism on its platforms?

Information on Facebook’s counterterrorism work can be found in the Counterterrorism section of our Newsroom. You can also review Facebook’s enforcement action against terrorist content on our platforms in the Community Standards Enforcement Report.

What is Facebook doing to combat hate speech on its platforms?

We do not allow hate speech on Facebook. See our community standards for more information on our policy around hate speech.

Facebook reports on its enforcement of violating hate speech and organized hate in its Community Standards Enforcement report.

We also signed the European Commission’s code of conduct on countering illegal hate speech online. As part of this code of conduct, the European Commission runs regular independent tests on each company that signed on to make sure they are removing this content quickly and effectively. The fifth report was published in June 2020, and it showed that we are reviewing reports of hate speech quicker than before, deleting more of it and doing it transparently.

How does Facebook combat the spread of misinformation on its platforms?

Facebook takes a number of actions to combat the spread of misinformation and promote the safety and authenticity of people’s experiences on our platform:

  • We remove accounts and content that violate our Community Standards.
  • We partner with fact-checking organizations around the world to fact check content on our platforms. When these organizations classify something as false, we dramatically reduce its distribution. We also apply strong warning labels on top of the content with research from fact-checkers and send notifications to people who try to share the post or already have.
  • We also partner with local organizations around the world to promote news literacy.

What steps has Facebook taken to combat the spread of violent and extremist content on its platforms?

In an effort to prevent and disrupt real-world harm, we do not allow any organizations or individuals that proclaim a violent mission or are engaged in violence to have a presence on Facebook. We leverage artificial intelligence to proactively find and remove violating content that contains terrorism and organized hate before people see it. Information on our enforcement of community standards against dangerous organizations can be found in our Community Standards Enforcement Report.

When we do receive reports of potential terrorism posts, we review those reports urgently and with scrutiny. And in the rare cases when we uncover evidence of imminent harm, we promptly inform authorities.

We also partner with other technology companies through the Global Internet Forum to Counter Terrorism to jointly prevent terrorists and violent extremists from exploiting digital platforms.

Please review the below updates for more information on our actions:

What steps is Facebook taking to protect against election interference on its platforms?

For updates on Facebook’s efforts to protect against election interference, please review our Preparing for Elections site and the Election Integrity section of Facebook’s Newsroom.

Why doesn’t Facebook fact-check political speech?

In a democracy, people should decide what is credible, not technology companies - we don’t believe a private company should censor politicians.

This is why we don’t send content or ads from politicians to our third party fact checking partners. We believe that by limiting speech or removing content, we’d leave people less informed about what their elected officials are saying and leave politicians less accountable for their words.

Our policies don’t mean that politicians can say whatever they want on Facebook. They can’t spread misinformation about where, when or how to vote, for example, or incite violence. And when it comes to ads, while we won’t remove politicians’ ads based solely on the outcome of a fact check, we still require them to follow our advertising policies.

How does Facebook incorporate human rights into its content policies?

The Community Standards - the rules that govern what can and cannot be posted on our platform - are grounded by five core values that include creating a place for expression and giving people a voice, as well as dignity as a fundamental right. There is a rigorous and participatory process for reviewing and revising these policies which includes consultations with human rights experts and due diligence by our human rights team. We have a formal Stakeholder Engagement statement that forms the basis for this work. To ensure that everyone’s voice is valued, we take great care to craft policies that are inclusive of different views and beliefs, in particular those of people and communities that might otherwise be overlooked or marginalized.

How does Facebook report on its progress on addressing Human Rights impacts?

We have committed to report annually on how we’re addressing human rights impacts, including relevant insights arising from human rights due diligence, and the actions we are taking in response.

For more information, please review Facebook’s Corporate Human Rights Policy.

Sustainability

What is Facebook’s commitment to sustainability?

Climate change is one of the most urgent issues facing our world today and we are committed to help tackle this crisis affecting communities around the globe.

We announced in September 2020 that we were on track to achieve our 2020 goal to reach 100 percent renewable energy, as well as a 75 percent GHG emissions reduction from a 2017 baseline for our global operations.

Facebook has also set a goal to reach net zero emissions for our value chain by 2030, as well as committing to a 1.5°C aligned science-based target through the Science Based Targets initiative (SBTi) .

Facebook is part of the America is All In coalition and actively supports the European Green Deal.

We have a Climate Science Information Center available on Facebook to connect people to current, science-based and factual climate information.

Facebook works to enable access to renewable energy resources for other companies and organizations through designing green tariffs.

Our facilities, including our workplaces and data centers, are designed with LEED® sustainable design standards.

What is Facebook’s electricity, carbon and water footprint?

Facebook’s annual electricity, carbon and water footprints are shared publicly and assured by a third party. This information, including the verifications, can be reviewed on our sustainability website.

How do you evaluate the risk that climate change poses to your business?

Information about our climate-related risk and opportunity assessments can be found on our sustainability website.

Where can I find more information about Facebook’s sustainability efforts?

Please see Facebook’s 2019 sustainability report (released in July 2020) and sustainability website.

What does Facebook do to ensure it has a responsible and diverse supply chain?

Facebook strives to have a positive impact on the communities and environment where we operate.

We are committed to meaningfully and proactively working with our supply chain partners, building supplier capacity, and responding quickly to challenges as they arise.

Facebook is committed to partnering with other members of industry to develop solutions and address critical labor, health and safety, environmental, business ethics, and management supply chain issues. For example, we are members of the Responsible Business Alliance, Responsible Labor Initiative, and Responsible Sourcing Initiative.

Information on our Responsible Supply Chain program can be found on our Sustainability website.

Additionally, we believe our supplier base should reflect the people and communities we serve. That’s why we launched our supplier diversity program in October 2016 to help diverse suppliers do business with Facebook and with the people and communities that Facebook connects. More information can be found on our Supplier Diversity website.

Other

What is the role of the independent content Oversight Board?

For information on the Oversight Board, please refer to its website.

How is Facebook helping promote positive social impact?

Facebook's mission is to bring the world closer together—and that means everyone. Our goal is to make it possible for anyone, regardless of ability, to access the information and connections that happen on Facebook.

We believe in the impact people can have when they come together and are committed to building tools and initiatives to help people make an impact in their neighborhoods and in communities around the world. We have ongoing efforts in a number of areas to help people in times of need, including charitable giving, crisis response, and access to health and civic information.

In response to the COVID-19 pandemic, we launched multiple initiatives to support the global public health community's work to keep people safe and informed. We took steps to provide our community with access to accurate information, prevent misinformation and harmful content, and support global health experts, local governments, businesses, and communities.

More information on our work to drive social impact can be found on our website.

What is Facebook doing to ensure its platforms are accessible to all people?

Facebook is committed to advancing digital accessibility for all people. Learn about the features and assistive technologies that help people with disabilities, such as vision loss or deafness, get the most out of Facebook here.

What is Facebook’s approach to tax policy and how does the Board of Directors oversee Facebook’s tax policies?

Facebook supports long-term stable tax policies that foster innovation and growth. Facebook's approach to Tax Policy is outlined here.

Facebook’s Audit & Risk Oversight Committee of the Board of Directors oversees Facebook’s global tax policies, planning and compliance. These areas of oversight are listed in the committee’s charter.

What is Facebook’s approach to political engagement?

Our goal is to ensure Facebook maintains a voice in public policy discussions that impact our business, our employees and the people that use our products and services.

Facebook regularly engages with government officials to discuss policy issues important to the company as well as share information about our products and services. In doing so, we maintain compliance with all relevant laws and guidelines.

All Facebook personnel, including external consultants, who engage with government officials to discuss policy issues on our behalf receive training on the ethical standards required in all such interactions.

Learn more at our Facebook Political Engagement website.